Forum Discussion
Failed to remove group membership
Hi All,
I am using a group in AAD to assign licenses to my Conference room room mailbox account. from last few days when i am trying to remove the particular group from a room account, i am getting below error.
Failed to remove group membership
Unable to complete due to service connection error.
Please suggest
1 Reply
See whether can help at the following:
- Network or Browser Interference
- Cause: Ad blockers, browser extensions, or DNS filtering tools (like PiHole) may block Microsoft Graph endpoints.
- Fix:
- graph.windows.net
- graph.microsoft.com
- Whitelist these domains:
- Try using a different browser or incognito mode.
- Clear browser cache or reset browser settings.
- On-Prem Sync Conflict
- Cause: If the group or user is synced from on-premises AD, changes must be made in your local AD, not in Azure AD.
- Fix:
- Check if the group is on-prem synced.
- If yes, remove the user from the group using Active Directory Users and Computers (ADUC) or PowerShell on-prem.
- Service Outage or Latency
- Cause: Temporary issues with Azure AD services.
- Fix:
- Check Azure Service Health for any ongoing issues.
- Retry after some time.
- Dynamic Group Membership
- Cause: If the group is dynamic, you cannot manually remove members.
- Fix:
- Review the group type in Azure AD.
- Modify the dynamic membership rule if needed.
