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Fred06's avatar
Fred06
Copper Contributor
Oct 30, 2020

Users can't view device on my account portal

Hi everybody,

 

I would like my users to be able to retrieve their Bitlocker keys without making a request.

 

All Bitlocker keys are all stored and visible in Azure.

 

However, when they log in to myaccount.microsoft.com, users cannot see their connected device.

 

Do I need to activate an additional setting or give extra rights?

 

Thank's in advance.

azure portal

4 Replies

  • caseykraus's avatar
    caseykraus
    Copper Contributor
    Nov 02, 2020

    Fred06 check out this article. Let me know if this helps what you are trying to accomplish. 

     

    https://365adviser.com/azure/how-to-find-the-bitlocker-recovery-key-in-azure-ad/ 

    • Fred06's avatar
      Fred06
      Copper Contributor
      Nov 02, 2020

      caseykraus 

       

      Thank you for your response,

       

      So I just tested the different ways to access Bitlocker data.

       

      In the Azure portal, when I go under User/Device, no computer appears. Same for the new Endpoint.microsoft.com portal.

       

      However, when I go directly to Device, I can correctly display the Bitlocker key.

       

      I am probably thinking of a registration problem but I am not sure how to solve the case.

       

      Here are some screenshots.

       

      Thank's in advance.

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