Retirement of Azure Communication Services

Question

Microsoft has announced several retirement and breaking changes in September 2026.
One notable change is the retirement of Azure Communication Services as a standalone offering, scheduled to take effect on September 30, 2028.

Organizations currently using Azure Communication Services should review the announcement, assess the potential impact on their environments, and begin planning accordingly.

https://learn.microsoft.com/en-us/azure/communication-services/acs-retirement-and-breaking-changes-guide

Which Microsoft service would be the best option for sending approximately 10,000 bulk emails per day?

kidd_ip · Answer

Yes you are correct, may consider the services below:
&nbsp;

Azure Communication Services Email (via Microsoft Graph API)
Microsoft Graph Mail API (Exchange Online)
Dynamics 365 Marketing / Customer Insights Journeys
Azure Logic Apps + SendGrid Connector

&nbsp;

zohaib_yousuf · Answer

Hi Kidd_LP,&nbsp; Could you please share the reference articles or documentation for all the services mentioned above?

Forum Discussion

Retirement of Azure Communication Services

2 Replies