Forum Discussion
shashidhar joliholi
Oct 11, 2022Copper Contributor
Arc arc onboarding issue
Hi All, We are not able to onboard windows servers to ARC console getting following error. didn't find any with app, spn and secret key. but still getting Failed To Get Access Token" time="20...
- Oct 11, 2022
Hello shashidhar joliholi ,
There are several options to onboard windows servers to Azure Arc.
- Add a single server
- Add multiple servers
- Add servers from Update Management(preview)
If you are talking about an Access Token, I assume that you are trying to use the second option.
For that option, you should create a Service Principal and generate an Access Token for it.
Have you done that?
Connect hybrid machines to Azure at scale - Azure Arc | Microsoft Learn
KariR
Oct 11, 2024Copper Contributor
We ran in to these same and the connectivity check tool failed to connect, but the issue was the missing trusted root certificate "DigiCert Global Root CA". Once that was added to the trust store, it started working. The reason not having those root certs updates is that the clients were in a very restricted and protected network without any internet access.