Forum Discussion
Sensor service keeps restarting (after auto upgrade)
Thanks for this Query! This led me to the solution. I had a similiar case. OS 2019. 1 DC working fine, other DC gave problems with ATP sensor. Same logfile errors as the OP. You pointed me in the right direction: Sensor wouldn't start, since there is something wrong on the OS level with a performance counter. Open up Performance Monitor and you'll get an error about the Network Interface not being able to get data.
Solution:
-lodctr /E:TCPIP
This uses the lodctr command, with the Enablement option, for the Performanc Counter called TCPIP. This is ultimately the Network Interface performance counter since it uses the %SystemRoot%\System32\perfnet.dll file. If you run 'Lodctr /Q' is shows the list of available performance counters, as well as their state (enabled/Disabled). The Tcpip/network interface counter was disabled.
EliOfek : i don't read in the MDI/Azure Advanced Threat Protection Sensor documentation, that this is a requirement. Is it possible to update this? Or create an extra check during installation for the Enablement of this performance counter?
When this counter is disabled it's usually due to an error.
Anyway, I have forwarded this feedback to consider it for the docs.
- Jan11185Nov 12, 2024Copper Contributor
Or perhaps to have the installer/updater check it.