Forum Discussion
Sensor install failing, error log indicates proxy issue
Hi Everyone,
I was re-installing a sensor that was stuck on updates and I get an error in the logs -
failed connecting to service. The issue can be caused by a transparent proxy configuration
From what I can find that's related to either missing certificates or SSL inspection. The proxy works fine for other sensors and I know it's not inspecting this traffic anyway. I found a troubleshooting page that calls out the specific Root CA - "DigiCert Global Root G2" which exists on this machine.
https://learn.microsoft.com/en-us/defender-for-identity/troubleshooting-known-issues#proxy-authentication-problem-presents-as-a-connection-error
I believe this sChannel error is related
The remote server has requested SSL client authentication, but no suitable client certificate could be found.
I am stumped at this point, any help is appreciated.