Forum Discussion
MattBlanton
May 26, 2023Copper Contributor
Domain Controllers - Sensor has issues with packet capturing component
I am running the newest version of the sensor. Any suggestions on fixing this error?
MattBlanton
May 30, 2023Copper Contributor
I am running version 2.203.16523.48348 on the machines. I only recently installed the sensors so they have never ran a version that had winpcap. I am looking for things to try. The error doesn't give much in the form of information.
Martin_Schvartzman
Microsoft
May 31, 2023I suggest you open a support case; they will help you identify the issue.
My guess is that there was a prior version of winpcap/npcap when you installed the sensor, so it skipped installing and configuring npcap. This can be determined by the alert severity:
Low = winpcap is installed
Medium = npcap 0.x is installed
High = npcap >= 1.0 is installed, but with not with the required configuration