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RNalivaika's avatar
RNalivaika
Iron Contributor
Feb 28, 2023
Solved

ATP Sensor failed upgrade to 2.198.16173.18440 on Win2012

Hi all, I have a customer running multiple AD Domain Controllers on windows server 2012, 2016 and 2019. ATP sensor version 2.197.16100.44617 was working fine, but a few days ago it started automatic ...
azure active directory
identity protection
microsoft 365 defender
Sensor
  • EliOfek's avatar
    EliOfek
    Mar 08, 2023
    This issue was escalated via several channels and should have been resolved by now.
    Is the sensor still crashing on startup ?
EliOfek's avatar
EliOfek
Icon for Microsoft rankMicrosoft
Feb 28, 2023
Tricky one. Open a support case for this one. it will need to be escalated to the product group probably.
RNalivaika's avatar
RNalivaika
Iron Contributor
Mar 08, 2023

working with ms support is anything other than fast 🙂 sent them logs more than a week ago, still zero progress...

  • EliOfek's avatar
    EliOfek
    Icon for Microsoft rankMicrosoft
    Mar 08, 2023
    This issue was escalated via several channels and should have been resolved by now.
    Is the sensor still crashing on startup ?
    • RNalivaika's avatar
      RNalivaika
      Iron Contributor
      Mar 16, 2023

      EliOfekthe service is starting successfully after update to version 2.199.16251.32043

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