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ATP Sensor failed upgrade to 2.198.16173.18440 on Win2012
Hi all, I have a customer running multiple AD Domain Controllers on windows server 2012, 2016 and 2019. ATP sensor version 2.197.16100.44617 was working fine, but a few days ago it started automatic ...
- This issue was escalated via several channels and should have been resolved by now.
Is the sensor still crashing on startup ?
EliOfek
Microsoft
MicrosoftTricky one. Open a support case for this one. it will need to be escalated to the product group probably.
ok, thank you
Hi RNalivaika,
What was the solution?
I had similar one some time ago.
Error ServiceControllerExtension Failed to change service status [name=AATPSensor status=Running Exception=System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.Microsoft.Tri.Sensor-Errors.log file pointed to an error with the WinPcap or NPF driver.
As WinPcap is no longer supported then probably Npcap could be re-installed.
- I was already using Npcap, had attempted reinstalling Npcap.
The solution was contacting Microsoft support and after some days they released a new fixed version of the Sensor Service.
