Forum Discussion

Microsoft

Jul 07, 2022

Inquiries related to maximum lifetime for user ticket.

Good afternoon, my Cx was curious about some questions that came along with Golden Ticket Alert. I tried to figure it out, but was not able to locate sources for the questions. Here are the que...

gurulee73

Copper Contributor

I checked the MDI sensors and I am not seeing any open health issues being reported. If the sensor is unable to read the domain policy, would it be smart enough to consider this a health issue?

EliOfek

Microsoft

May 22, 2023

gurulee73 Not being able to read the policy will not trigger a normal health alert in the portal,
as for 99.9% of customers we fallback to the default of 10 hours which works fine.
Please open a support ticket to troubleshoot why the sensor fails to read the correct policy.

gurulee73
Copper Contributor
May 23, 2023
So if I understand you correctly, if the MDI sensor did have a problem with reading the domain policy, then it would in fact trigger a sensor health issue. Is that correct?

Also we got this alert for DS object auditing not being configured properly. Would this be related ?
"Directory Services Object Auditing is not configured as required on <domain>..."

I opened a MS SR for assistance