Forum Discussion
Error on Azure ATP installation wizard. Check access key.
I am trying to install the Azure ATP agent on of our DC. I have tried multiple times it keeps giving error 'Check access key' I am sure the access key is correct. I have tried regenerating the acce...
EliOfek
Microsoft
Microsoftsvinchu2619 Make sure you are using the access key with a package downloaded from the exact same workspace you have the access key from, as every workspace gets its own package with its own access key.
If it still goes wrong, I would try from another machine, maybe you have something that is messing with your clipboard? seen such things happen before...
Hello Eli,
Thanks for your prompt response. I just tried on two different machines.
I only have 1 worskspace and I have confirmed that correct package is used.
Not sure what wrong here? can it be backend issue?
I will try typing the key manually and test.
Regards,
Shashank.
Thanks for your prompt response. I just tried on two different machines.
I only have 1 worskspace and I have confirmed that correct package is used.
Not sure what wrong here? can it be backend issue?
I will try typing the key manually and test.
Regards,
Shashank.
- EliOfek
svinchu2619 Not likely that this is a back end issue, but if you fail to progress by manual typing, please open a support case so we can check specific problems you might have in your workspace.
- Hello Eli,
This morning we tried typing the key manually. Did not help, still getting the same error.
We are actually downloading the agent on a machine ane then we copy it to the server. asthe DC does not have internet access.
Will this cause any issues?
Regards,
Shashank Vinchu.- EliOfek
svinchu2619 How do you expect the sensor to connect to azure back end?
When you say no internet access, you mean none at all, or only via a proxy ?