Forum Discussion

Copper Contributor

Jul 29, 2020

Solved

Cannot download Azure ATP sensor package

I'm in the process of seting up my AATP tenant but when I try to download the first sensor package from the sensors page, the download instantly fails with the "Could'nt download - No file" download error when using Edge Chromium. Beside the download button, the "Generating" message displays.

EliOfek
Jul 29, 2020
KoosG , Sadly no. It's is generated per workspace with specific parameters. The hotfix has started enrolling now world wide. some customers already got it, and the rest will gradually get it during the upcoming hours.

7 Replies

KoosG
Copper Contributor
Jul 29, 2020
I'm having the exact same issue as NaturelDragon .

This is for a new customer which haven't enrolled any sensors yet. Isn't there a way to download the package elsewhere?
- EliOfek
  Microsoft
  Jul 29, 2020
  KoosG , Sadly no. It's is generated per workspace with specific parameters. The hotfix has started enrolling now world wide. some customers already got it, and the rest will gradually get it during the upcoming hours.
  - NaturelDragon
    Copper Contributor
    Jul 29, 2020
    Thank you. I'll wait for the hotfix. This for a test tenant preparing a workshop for a customer.
    If there is a way to get the hotfix in priority, I'm interested.
EliOfek
Microsoft
Jul 29, 2020
NaturelDragon , This is a known bug in version 2.120 for workspaces who did not install the first sensor yet.

Hotfix is on the way, stay tuned...
Or Tsemah
Former Employee
Jul 29, 2020
Please open a support ticket so we can troubleshoot the issue