Forum Discussion
Azure ATP Service Fails to Start
Microsoftmeliss0215 , you most likely missed this step in the system configuration:
https://docs.microsoft.com/en-us/azure-advanced-threat-protection/install-atp-step2
so the sensor does not have the needed info to start properly.
Thanks EliOfek for the advice! We did configure a username and password to connect to AD, but I will double check this again. I did see another post where you mentioned there could be either a missing or duplicate NTDS settings record for a similar error. Would this be something to look at too? I didn't see any documentation regarding this may cause an issue for Azure ATP.
- EliOfek
No, NTDS setting is a different callstack.. I don't think it's related here.
How many credentials did you provide in the mentioned step? do you have coverage with these credentials to cover all the domains/forests which might not be working with full trust?
EliOfek We only added one set of AD Credentials. I took a look at the trusts as shown in the attached file. I also included the service account we are using. I'm having my customer take a look to see that account can cover all domains/forests in the environment.
- EliOfek
meliss0215 External trust won't work with a single credential, you will need to add more credentials to cover everything.
