Forum Discussion
PhilippFoeckeler
Dec 23, 2019Copper Contributor
Azure ATP Sensor install failing (Updater Service do not start)
Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...
- Jun 15, 2020
Actually, the solution in our case was to use Silent Installation (https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-silent-installation#proxy-authentication) and provide the Proxy Information in the commandline.
Thank you all for helping and advising!!!
minah
Jun 03, 2020MCT
thanks Lewis, i have issue while installing NPCAP 0.9984
EliOfek
Microsoft
Jun 03, 2020minah if npcap is failing but you see npf service is running, that means you most likely have winpcap installed on the machine.
try uninstalling it, and if there is no reference to it, try to stop and delete the npf service:
sc stop npf
sc delete npf
and try the npcap install again.
If it still fails, open a support case, we can escalate this to npcap support, and we will need the full npcap install logs...