Forum Discussion

Copper Contributor

Dec 23, 2019

Solved

Azure ATP Sensor install failing (Updater Service do not start)

Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...

Philipp_Foeckeler
Jun 15, 2020
Actually, the solution in our case was to use Silent Installation (https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-silent-installation#proxy-authentication) and provide the Proxy Information in the commandline.

Thank you all for helping and advising!!!

ricklahaye

Copper Contributor

Apr 09, 2020

PhilippFoeckeler how did you solve this issue? We are facing exactly the same. 1DC cannot connect to endpoint, all others can. Authentication and TLS inpection are already disabled on proxy.

Vishal_Sharma_4224
Microsoft
Apr 09, 2020
ricklahaye Please try silent install and use proxy URL in the command used. Also, select bypass proxy server for local server option in LAN settings of the browser.

Something like below:-

"Azure ATP sensor Setup.exe" /quiet ProxyUrl="http://abc.com:port number of proxy" NetFrameworkCommandLineArguments="/q" AccessKey=""

Let me know if that helps.
- Jonathan
  Brass Contributor
  Jun 15, 2020
  Vishal_Sharma_4224 Thanks, worked like a charm.
- Pritam1560
  Copper Contributor
  Apr 16, 2020
  Vishal_Sharma_4224 HI Vishal
  We are having same issue while instilling ATP sensor .
  Tried to install silently but same error code it is getting. 0x80070643
  Our DC is hosted on private LB.
  we are using proxy settings to connect the internet
  - Vishal_Sharma_4224
    Microsoft
    Apr 16, 2020
    It would be great if can send the error ligs in a private message.