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PhilippFoeckeler's avatar
PhilippFoeckeler
Copper Contributor
Dec 23, 2019
Solved

Azure ATP Sensor install failing (Updater Service do not start)

Hello All! We try to install the Azure ATP Sensor on a DC, setup wizard is running until this point ...then do some retries for about 3 minutes, during this time the service "Azure Advanced T...
  • Philipp_Foeckeler's avatar
    Philipp_Foeckeler
    Jun 15, 2020

    Actually, the solution in our case was to use Silent Installation (https://docs.microsoft.com/en-us/azure-advanced-threat-protection/atp-silent-installation#proxy-authentication) and provide the Proxy Information in the commandline.

     

    Thank you all for helping and advising!!!

PhilippFoeckeler's avatar
PhilippFoeckeler
Copper Contributor
Dec 27, 2019

No - there is no SSL inspection on the proxy... and in the proxy logs  no blocks for this server. Very strange. 

Local Firewall is switched off. So for this SSL connection to localhost on port 444, i cannot see any reasons that this should be not possible.

EliOfek's avatar
EliOfek
Icon for Microsoft rankMicrosoft
Dec 28, 2019

PhilippFoeckeler , Any chance you can temporary bypass this proxy just to see if it resolves the issue?
At least for the error sample you published, the problem is going to the azure backend, not to localhost.