Forum Discussion
Azure ATP connection closed errors
- Jan 06, 2019
you can work with a demo environment without any issues.
back to the log, you've some error with: the underlying connection was closed... and that means you've some issue with a connection from your local DC's to the AATP, it could be a connectivity issue, some SSL inspection or even firewall port.
Hi and thanks for your reply, I have checked all prerequisites.
1. server is helathy
2. No Sensor errors in ATP portal
3. Sensor is listed
I deleted the ATP instance and created one from scratch. however when I try to connect: https://m365x727487sensorapi.atp.azure.com/
Note: m365x727487 is the name of my demo tenannt, i get
HTTP Error 503. The service is unavailable.
After I have setup the instance, I can browser domain specific objects, so it looks like some information is flowing up correctly.
503 is normal when using a browser.
Something is blocking the connection.
Notice that the services are running under local service & local system,
so they might be getting a different policy compared to your logged in user...
Any chance they are getting some proxy settings via policy that keeps blocking it ?
- Alex VerboonJan 06, 2019MVP
Hi, there's no proxy in place, this is a very simple setup, the DC runs in a VM on my notebook that has direct internet connection via my home ISP connection.
But meanwhile I found another article regarding the use of ATP for tenants created via demos.microsoft.com maybe that could be the issue?
- Eli ShlomoJan 06, 2019MVP
you can work with a demo environment without any issues.
back to the log, you've some error with: the underlying connection was closed... and that means you've some issue with a connection from your local DC's to the AATP, it could be a connectivity issue, some SSL inspection or even firewall port.
- Alex VerboonJan 07, 2019MVP
Hello Eli & Eli,
Thanks for both your responses, I ended u disabling the firewall on my UPC ISP router and suddenly packets where floating as expected. Strange, as this used to work previously, but at least I found the issue. Thanks for your feedback.
Alex