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broonster's avatar
broonster
Copper Contributor
May 12, 2022

ATP Sensor Stuck At Starting

I just tried to follow these instructions https://techcommunity.microsoft.com/t5/core-infrastructure-and-security/microsoft-defender-for-identity-azure-atp-deployment-and/bc-p/3355370#M4478 to instal...
EliOfek's avatar
EliOfek
Icon for Microsoft rankMicrosoft
May 12, 2022

broonster open services.msc

Mark the updater service as disabled, and then stop it. The do the same for the sensor service. If one of them does not stop after being marked as disabled kill it from task manager.

If it doesn't work open a support case asap.

 

Once you have everything disabled call support to collect logs and doscover what happened exactly.

  • broonster's avatar
    broonster
    Copper Contributor
    May 12, 2022
    Thanks. I eventually got the service disabled and then uninstalled and re-installed the sensor. I can get it to work with a standard service account but I want to use a gMSA and that's not quite working as I expected. I'll post another question later.

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