Forum Discussion
ATA Server with Console crashed
- Nov 08, 2018
THANKS...that link did help me a lot.
Locate the Center error log as described here:
And share the error that the center is writing there before it crashes.
Hi Eli,
First of all thanks for your Reply.
Unfortunately as mentioned the Server did crash completly and therfore I do not have Access to the logfiles.
Regards, Markus
- EliOfekNov 04, 2018
Microsoft
Sorry, I was under the impression that the center service crash, not the entire OS.
if the entire OS crashed and not booting, I am not sure this is the correct forum for help...
Most likely a center issue won't prevent an OS from booting or crash it...
- Mame MeierNov 05, 2018Copper Contributor
Hi Eli,
I am Pretty sure that it was not the ATA Console that did crash my whole Server. But it is fact...bad luck for me.
Any suggestion of where to search for help? Or any body else that might have an idea how to solve my issue.
I don't believe I am able to just setup a new server with same server Name and install the ATA Console again?
THX
- EliOfekNov 05, 2018
Microsoft
If you followed this procedure:
https://docs.microsoft.com/en-us/advanced-threat-analytics/disaster-recovery
you can use the data to recover the Center without reinstalling the gateways.
other wise, in order to recover you will need to salvage this info from the disk somehow even if the machine won't boot, or fix it so it can boot...