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Paulo Silva's avatar
Paulo Silva
Brass Contributor
Mar 13, 2018

ATA Gateway Services not starting

After install my Ata Gateway I receive an error message: The ammount of Ram and Core processor already is ok following the description of Microsoft but the service doesn't start. Follow my e...
EliOfek's avatar
EliOfek
Icon for Microsoft rankMicrosoft
Mar 13, 2018

You need to configure this Gateway instance via the configuration page in the console UI.

Once configured, it will sync within a few seconds and start OK.

 

Only Light Weight Gateways are "auto configured".

Eli.

  • Paulo Silva's avatar
    Paulo Silva
    Brass Contributor
    Mar 13, 2018

    Hi Eli,

     

    I already did it.

    After add my domain in ATA center I receive a message that the service stopped.

    And same going to the Gateway server and trying to start manually the service I receive the error 1067.

    • EliOfek's avatar
      EliOfek
      Icon for Microsoft rankMicrosoft
      Mar 13, 2018

      The Center service is running OK?

      The Console UI is working?

       

      In the Failing Gateway logs, if you delete the current logs and start the service again,

      Is the only error still 

      "Domain controllers are not configured"

      ?

       

      • Paulo Silva's avatar
        Paulo Silva
        Brass Contributor
        Mar 13, 2018

        The Center service is running OK? Yes

        The Console UI is working? Yes

         

        In the Failing Gateway logs, if you delete the current logs and start the service again,

        Is the only error still 

        "Domain controllers are not configured"

        ?

        The same error back in the logs.

        I already deleted the domain and add again and the same error appear and the service doesn't start.

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