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Paul_Brock's avatar
Paul_Brock
Copper Contributor
Nov 15, 2018

ATA Client on a Server 2019 Domain Controller

We have noticed that when installing the ATA client on a Windows Server 2019 domain controller the Lsass.exe service crashes every 10-25 minutes and causes the server to reboot. We also noticed that ...
EliOfek's avatar
EliOfek
Icon for Microsoft rankMicrosoft
Nov 27, 2018

Please open a support case , and mentioned to the assigned engineer to add me to the thread as well.

We have some progress with the initial case, I want to make sure you are failing on the same thing.

Question: Do you have Windows hello for business installed there?

stokesy's avatar
stokesy
Copper Contributor
Nov 27, 2018

Thanks Eli, have opened a support case via the Azure portal [seems to be some issue on the AATA portal with opening a case]

  • stokesy's avatar
    stokesy
    Copper Contributor
    Nov 27, 2018

    Forum has limitations on PM, so putting details directly here:

    GMT +1 for me [Malta, EU]

    Details of case from Azure Support Portal:

    Case Name: 2019 DC's reboot after Sensor causes lsass.exe crash
    Case ID: 118112725001888
    ‎Created: Tue‎, ‎27‎ ‎Nov‎ ‎2018‎ ‎13‎:‎13‎:‎53

  • EliOfek's avatar
    EliOfek
    Icon for Microsoft rankMicrosoft
    Nov 27, 2018

    If you can share the case # in a private message, I will do my best to get this case prioritized.

    What timezone are you located in?

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