Forum Discussion
Agent install error
Hi Everyone, One of the servers running the agent was failing to update so I attempted a reinstall. During install it fails / rollsback with an error in the log stating "failed connecting to ser...
Hello Bobbers​,
I faced similar problems. Please do that:
- Copy this Folder of a Server with no problems "C:\Program Files\Azure Advanced Threat Protection Sensor" to the Server / Sensor with problems
- If the Server is also an VM, do that:
- Restart Server
- Download Sensor from Security Center
- System ; Setting ; Identity ; Add Sensor ; Download Package and copy Key + copy on / at Server
- Execute Setup and paste key
See the official documentation of MS ->https://learn.microsoft.com/en-us/defender-for-identity/troubleshooting-known-issues#vmware-virtual-machine-sensor-issue
Best regards
Kevin