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AATPSensor Service stuck in starting process
Hi, We have AATP installed on 6 servers within our company and running ok on 5 of them. There is this server that the AATPSensor service is stuck in starting status. I've tried stopping the serv...
Hi, this can be from any number of reasons, from an AV blocking the process to a resource issue
Can you please share the entire log folder?
Hi, finally after some days (about 3) the AATP was able to create the Microsoft.Tri.Sensor-Errors.log file and pointed me to an error with the WinPcap or NPF driver.
Just reinstalled the WinPcap driver, rebooted the server and voila the AATP Sensor started running like charm!
***** This needs to be added to the support/troubleshoot documentation as the AATP error log took days to generate the error log and hence if it's already as an option for users to verify in advanced, users like me would tackle this right away*****