Forum Discussion
JCordova
Mar 29, 2019Copper Contributor
AATPSensor Service stuck in starting process
Hi, We have AATP installed on 6 servers within our company and running ok on 5 of them. There is this server that the AATPSensor service is stuck in starting status. I've tried stopping the serv...
- Apr 01, 2019
Hi, finally after some days (about 3) the AATP was able to create the Microsoft.Tri.Sensor-Errors.log file and pointed me to an error with the WinPcap or NPF driver.
Just reinstalled the WinPcap driver, rebooted the server and voila the AATP Sensor started running like charm!
***** This needs to be added to the support/troubleshoot documentation as the AATP error log took days to generate the error log and hence if it's already as an option for users to verify in advanced, users like me would tackle this right away*****