Why can I create users via Entra Overview but not via Manage → Users in Azure Portal?

Hello Adnan_yawar​ ,

This is expected behavior, not a system bug. You cannot create users because you lack the necessary Microsoft Entra ID role (such as User Administrator). The Azure RBAC roles you hold (Contributor, User Access Administrator) do not grant permission for directory-level user creation operations.

Azure RBAC roles (such as Contributor, User Access Administrator) and Microsoft Entra ID roles are two completely separate permission systems.

To create internal users in Entra ID, at minimum the User Administrator role must be held. Having only Azure subscription-level Contributor or User Access Administrator cannot grant this permission.

You need to ask a Global Administrator or Privileged Role Administrator in your tenant to assign you the User Administrator role (or a higher role). After assignment, the "Create new user" button on the Manage → Users page will become clickable.

If the solution helped, would you mark it as solved?