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archanakhakurel's avatar
archanakhakurel
Copper Contributor
May 02, 2024

Unable to Sign in to Azure Portal

Hi team,

 

I am unable to sign in to Azure Portal. I am on a free trial on azure and have running VMs that I need to deallocate. It never used to ask me verification email this time and when I put the right verification email I do not receive a security code there in the recovery email. I am able to login to my Hotmail which does not ask me for verification email. I am also sure that the verification email matches the one I put. Please someone from the team help me resolve this issue.

  • archanakhakurel's avatar
    archanakhakurel
    Copper Contributor
    I solved this problem already. It seems that when I put go to my recovery Hotmail and put microsoft.com in safe senders list I am able to receive security code. Even though nothing else from Microsoft was blocking. Funny how that works.
  • archanakhakurel 

     

    Good news, btw, better to setup an alternative Email as you need to consult Microsoft Support to recover if you are the only admin under your tenant

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