Forum Discussion
Unable to login my account
I have unable to access the account and it says "Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or locat...
Most likely you have enabled a conditional access policy to enforce validation of compliant device.
That means that the device you are trying to sign in from, must be registrered or joined to Intune.
Also worth mention, that Microsoft Edge supports this feature natively, but Firefox and Google Chrome would need an extension install to support this.
Did you create any emergency access account?
- I tried in Microsoft Edge however I was not able to login to the instance, btw how to create emergency access account?
- Hi. It would require that you gained access to your tenant again. But once you have regained access, have a look at Microsoft documentation on the topic: https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/security-emergency-access
I also have a guide of my own for setting up Emergency Access Accounts: https://www.chkja.dk/2024/06/30/manage-emergency-access-accounts-in-microsoft-entra-id-break-glass/
