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hopmedic's avatar
hopmedic
Copper Contributor
Jul 05, 2021
Solved

Two support tickets - No response

I have two support tickets in for Azure support, needing to move Azure assets from an expired subscription to a new subscription, but unable to do so due to expired subscription being disabled.

Support ticket 2106250040003368 was submitted 6/25, no response yet.

Support ticket 2107010040003301 submitted on 7/1, from the other account (to which I need to move the resources), and no response.

 

How does a person get actual support from Azure?

  • Give them a ring: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

3 Replies

  • Message Azure Support on Twitter, they can chase it up for you: https://twitter.com/AzureSupport
    • hopmedic's avatar
      hopmedic
      Copper Contributor
      I would rather not have to create a Twitter account for this. Is there any other way?
      • lukemurraynz's avatar
        lukemurraynz
        Learn Expert
        Give them a ring: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2