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AngelClaudio's avatar
AngelClaudio
Copper Contributor
Apr 05, 2021

Templates Not Showing in Create New Work Item

For my Azure DevOps project I am both an Administrator and Collaborator.

 

In Team Configuration I have created templates for User Stories. I can use their links for use in a widget on the dashboard, however if I try creating a new work item, they do not show in the list of templates (in pop up of window new work item, go to ellipses on right hand corner of window, then select "Templates").

 

How do I make the templates available in the "Templates" menu item when drafting a new work item?

4 Replies

  • AngelClaudio maybe the issue was solved, but I faced the same problem and found the soluction through this link https://developercommunity.visualstudio.com/t/item-templates-are-not-visible/1368558#T-N1369468

    Basically the issue was access level. My user wasn't as a member of a group that the template was relateed to.

    • Cam__Wannenburg's avatar
      Cam__Wannenburg
      Copper Contributor

      LilianaRossArevalo I had the same issue. I added the people that couldn't access the templates as members of the Team and that seems to have given them access to Templates.

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