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salilkol's avatar
salilkol
Copper Contributor
May 18, 2021

remote desktop connecting issue Error code: 0xC100B002

after clicking subscribe I am getting below error can you please help

 

We couldn't authenticate you. Please contact technical support for help.

Error code: 0xC100B002
Timestamp (UTC): 2021-05-18T09:29:27.458Z
Activity ID: 00000000-0000-0000-0000-000000000000

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  • Shivakanth's avatar
    Shivakanth
    Copper Contributor
    Jun 15, 2021

    salilkol Here is the Registry key I have added to solve the problem.

    HKEY_CURRENT_USER\ Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
    • Value Name 1804
    • Value Type REG_DWORD
    • Value 0

    HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\2

    • Value Name 1A00
    • Value Type REG_DWORD
    • Value 10000 (Hexadecimal)
    • Praveen1589's avatar
      Praveen1589
      Copper Contributor
      Jul 28, 2021

      Shivakanth : I too have got the same error post installing. I am not able to see the registry setting as mentioned by you in the registry editor. But i am able to login via Web and in my peer laptop with my ID. 

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