Forum Discussion

Copper Contributor

Aug 03, 2020

Solved

Orphaned Azure Portal, Help!

So I'm in a pickle. Looking for advice on who to contact. We previously had an Azure account for a domain set-up and working perfectly. The domain is maintained by GoDaddy and Office 365 was or...

MrCoups
Aug 04, 2020
datajb Just to validate, you can't see anything through the Global Subscription Filter? (see attached)

It sounds like you have ended up with two directories for some reason. Do you see anything if you login to here: https://azure.microsoft.com/en-gb/account/ rather than directly to the portal?

If nothing shows up here, then I think you are best logging a ticket with support to look into it further.

MrCoups

Copper Contributor

Aug 04, 2020

datajb Just to validate, you can't see anything through the Global Subscription Filter? (see attached)

It sounds like you have ended up with two directories for some reason. Do you see anything if you login to here: https://azure.microsoft.com/en-gb/account/ rather than directly to the portal?

If nothing shows up here, then I think you are best logging a ticket with support to look into it further.

datajb

Copper Contributor

Aug 04, 2020

MrCoups Thanks for you reply, I don't see anything to switch to in AAD, subscriptions, or Directory and Subscriptions

all it says is : "

Default subscription filter

The portal will show data only for these selected subscriptions on portal launch.

Azure subscription 1 - Don't see a subscription? Switch to another directory."

If I go to AAD and switch tenant, it only show the current tenant for the domain.

Ticket is probably the way to go, thanks.