Forum Discussion

Adaministrator's avatar
Adaministrator
Copper Contributor
Aug 01, 2023
Solved

My Staff Portal Displaying Individual Users Only

Hi team,

 

I manage multiple offices in a single tenant. The managers of each office can reset their teams account passwords, as needed. I created dynamic groups which adds accounts that match their respective Office attributes (and if the account is enabled), which is working great.

 

If I add these groups to the admin units for those respective offices - and remove the individually added user accounts - My Staff portal is showing up as empty in my test environment:

Reverting to manually adding users seems to work fine. What am I missing?

 

  • Looks like I answered my own question.

    Rather than using the dynamic groups, I changed the properties of the admin unit (which is currently in preview) and changed the Membership Type to "Dynamic User". This is where I set the dynamic expressions to add users which match the Office (physicalDeliveryOfficeName) attribute - works like a charm

  • Adaministrator's avatar
    Adaministrator
    Copper Contributor

    Looks like I answered my own question.

    Rather than using the dynamic groups, I changed the properties of the admin unit (which is currently in preview) and changed the Membership Type to "Dynamic User". This is where I set the dynamic expressions to add users which match the Office (physicalDeliveryOfficeName) attribute - works like a charm

Resources