Forum Discussion
NikolaM1983
Jul 30, 2026Occasional Reader
Microsoft 365 business tenant blocked – AADSTS5000228 – sole Global Administrator
Please create a service request for a blocked Microsoft Entra tenant and escalate it to the Data Protection / Tenant Recovery Team. Tenant: valtechme.onmicrosoft.com Tenant ID: 80940ba0-e307-45b...
Kidd_Ip
Jul 31, 2026MVP
Unfortunately, you cannot self‑recover a Microsoft 365 tenant when the sole Global Administrator is blocked with error AADSTS5000228. The only way is escalation to Microsoft Support Data Protection / Tenant Recovery Team