Forum Discussion
Issue with gMSA when installing Cloud Sync
We are trying to install Cloud Sync to make use of the group writeback. However, we get the same error message every time we try to complete the installation [ error replaced domain with xxx ] ...
The error encountered during Cloud Sync installation involving the group managed service account (gMSA) is a recognized issue. It generally arises when the provisioning agent is unable to properly configure the required permissions on the gMSA. According to Microsoft’s official guidance, resolution involves verifying that all prerequisites for Entra Cloud Sync group writeback are met, ensuring the gMSA is created within the appropriate domain, and confirming that the synchronization server has the necessary rights to utilize the gMSA.
Group writeback with Microsoft Entra Cloud Sync - Microsoft Entra ID | Microsoft Learn