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Saida_Saidi2020's avatar
Saida_Saidi2020
Copper Contributor
Oct 14, 2020

IoT Hub iothubconnection may not function properly because it is not in an ACTIVE state.

Dear Sir,

I have created a subscription in y azure account and for 2 months ago it's always inactive.

I have this message :IoT Hub iothubconnection may not function properly because it is not in an ACTIVE state.

thank you.

 

  • Command0r's avatar
    Command0r
    Iron Contributor
    Oct 14, 2020

    Saida_Saidi2020, can you to your IoT Hub instance and check the "status" and "subscription" fields as below:

    Make sure the status is Active. If it is not, please check your subscription associated with this service. For that, go back to the Portal main page, in Navigate select Subscriptions and make sure that the subscription is Active.

    • Saida_Saidi2020's avatar
      Saida_Saidi2020
      Copper Contributor
      Oct 15, 2020

      Command0r Hi ,the status is "suspended", in the Portal main page the subscription is "Disabled". Please find attached the screenshots.

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