Forum Discussion
McWolf82
Jun 22, 2022Copper Contributor
Import CSV - Missing on or more required headers
First thing first, I'm not a DevOps expert, we have a customer who uses DevOps and did an export to CSV regarding testcases. They edit the CSV with Excel by going to Data, From Text/CSV and open te ...
McWolf82
Jun 20, 2023Copper Contributor
Pxor90 Hi, the issue we had was regarding regional settings and after we changed that the problem was solved.
https://support.talkdesk.com/hc/en-us/articles/360047099811-CSV-Files-and-Regional-Settings#:~:text=Windows%2010%20%2D%20click%20on%20Start,enter%20a%20comma%20(%20%2C%20).
Pxor90
Jun 20, 2023Copper Contributor
Hi, thanks for the support, we also solved it. The problem was related to the "language" settings of the system which caused a disagreement with the CVS fields (marking them as out of order). By changing the system language to US and making sure the CSV separator is (,) and not (;) the upload was successful.