Forum Discussion

Copper Contributor

Feb 23, 2026

How do I send Azure APIM product subscription approval to different email adresses

I am trying to identify if we have a Azure APIM instance shared between different teams then how can I send approval emails to different email addresses for different APIs/Products. I need to send ap...

Kidd_Ip

MVP

Feb 24, 2026

By default, Azure API Management (APIM) directs product subscription approval requests to the designated APIM service administrators. The platform does not provide native functionality to route approval notifications to different recipients on a per‑product basis. To enable team‑specific approvals, organizations must implement a custom workflow that captures subscription requests and programmatically forwards them to the appropriate approver.

https://learn.microsoft.com/en-us/azure/api-management/api-management-subscriptions

https://github.com/adamhockemeyer/Azure-API-Management-Custom-Subscription-Approval

https://stackoverflow.com/questions/77657933/azure-apim-rbac-role-for-approving-subscription-requests

curious7

Copper Contributor

Mar 05, 2026

Thanks a lot for those links. I had found the following link earlier and have been trying to get the logic app working:-

https://github.com/adamhockemeyer/Azure-API-Management-Custom-Subscription-Approval

But my logic app starts failing at step 2.5.2 where the procedure asks to create Office 365 'Send Approval Email' step. It does not send the email. I have connected that to a user account in my tenant which has full E5 license.

But the step gives an error and never sends the email. What can I check?