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Forward Request in API Management not working in Basic Tier but works in Consumption
Hoping this is the correct place to post this.... I am using the API Management police "Forward-Request" to extend the time out beyond 100 seconds. I have three environments - stage, train and l...
The issue you're encountering is likely due to tier-specific limitations in Azure API Management. The Consumption tier allows for more flexible timeout settings (up to 180 seconds), whereas the Basic tier has stricter enforcement, with a default timeout of 240 seconds. This is likely why the forward-request policy works in your Consumption environments but not in Basic.
https://learn.microsoft.com/en-us/azure/api-management/api-management-features
Verify that the forward-request policy is correctly placed in the "All Operations" section.
<inbound>
<base />
<forward-request timeout="300" />
</inbound>