"Failed to mount the Azure file share" looks like a false alarm?

evergrn_tree 

Hi Benny,

It sounds like you might be dealing with a transient issue or a glitch in the Cloud Shell environment. The warning message you encountered, "Failed to mount the Azure file share," usually suggests there was a problem mounting the file share at that moment. However, since your Cloud Shell session is still able to access the files and your data persists across sessions, it might indeed be a false alarm or a temporary issue.

To investigate further, you can check the logs for more detailed information. Unfortunately, Azure Cloud Shell does not provide direct access to mounting logs in the standard interface. However, you can follow these steps to get more information:

1. Check Azure Activity Logs:

   • Go to the Azure portal.
   • Navigate to Monitor > Activity log.
   • Look for any related events around the time the warning message appeared. This might give you insight into any issues with the file share mounting process.

2. Review Storage Account Logs:

   • Go to the Azure portal.
   • Navigate to your Storage account.
   • Under Monitoring, check Diagnostic settings and ensure that logging is enabled. If logs are enabled, you can review them for any errors or warnings related to file share access.

3. Azure Cloud Shell Storage Logs:

   • While Cloud Shell doesn’t provide direct access to detailed storage logs, you can try running a few diagnostic commands to see if they reveal more about the state of the storage:
     bash

      

     df -h ls -l /clouddrive/
   • These commands will show you the current disk usage and contents of the mounted directory, respectively.

4. Azure Support:

   • If the issue persists and you need more detailed analysis, consider reaching out to Azure Support for assistance. They might be able to provide more specific logs and help diagnose the issue.

It’s good to keep an eye on this and see if the warning continues to appear or if it was just a one-time glitch. If the access issues persist or if you notice any other anomalies, further investigation will be needed.

Best, Celvin