Forum Discussion

Copper Contributor

Jul 11, 2022

External user (without MS account) can't access Azure Portal

Hi Members, I need to provide Azure portal access to few external users. They don't have any Microsoft account but only their company email ids, say email address removed for privacy reasons which a...

Azure Active Directory (AAD)

Iron Contributor

Jul 11, 2022

Hello GGandhi ,

Do you have this issue with other gues accounts?

Did you see the invited user in Azure Active Directory?

Please, check this setting: Go to AAD -> User Settings -> Restrict access to Azure AD administration portal.

GGandhi

Copper Contributor

Jul 11, 2022

Hi mikhailf,

Thank for your response.

Yes, this is happening for all guest accounts, which are not having a linked or actual Microsoft account like email address removed for privacy reasons, email address removed for privacy reasons etc.

I can see the invited user in Azure Active Directory and "External user state" as "Accepted". User is also able to login to MyApps but not to Azure Portal.

Regarding, Go to AAD -> User Settings -> Restrict access to Azure AD administration portal it is set to "No". But I doubt this will make any difference as this for Azure AD Administration portal not for Azure portal.