Forum Discussion
Error Code during login with Azure Student Account
Hello! I'm having trouble login-in to my student account with Azure. The website gave me an error code to troubleshoot the page but when I tried submitting a ticket through Azure the website would continue to reload and eventually tell me I'm unable to sign into my account. This is the link I was issued by my professor https://azureforeducation.microsoft.com/devtools. The link attached did work before. Here is also the error code given by the website:
"Error Code: 50196
Request Id: db011293-d006-4ac2-8fd6-fa8e415f1900
Correlation Id: 86588f1a-9f48-4fb5-8afc-b578027465e5
Timestamp: 2024-05-17T10:26:06.725Z"
I'm hoping this problem can be resolved in a timely matter; I depend on this access to download software for my Linux class.
1 Reply
Please try this before contacting Microsoft support:
- Clear Browser Cache and Cookies: Sometimes, clearing your browser's cache and cookies can help resolve login issues. Try this first and then attempt to log in again.
- Use a Different Browser or Incognito Mode: Try logging in using a different web browser or an incognito/private browsing window. This can help rule out any issues related to browser extensions or settings.
- Disable Browser Extensions: Extensions can sometimes interfere with login processes. Try disabling any extensions you have installed and then attempt to log in again.
