Forum Discussion
jvmagni
May 08, 2024Copper Contributor
Entra Cloud Sync agents skipping local AD config
Some of our VMs that contained Cloud Sync agents were lost. We recreated the VMs and reinstalled the Cloud Sync provisioning agent. The provisioning agent wizard is skipping the on-premises AD config...
Kidd_Ip
Feb 23, 2025MVP
Please considering this:
- Clear Previous Configuration:
- Ensure that any remnants of the previous configuration are completely removed. This includes any old agent configurations that might be lingering in the system.
- Reinstall the Agent:
- When reinstalling the Cloud Sync provisioning agent, make sure to follow the steps carefully to avoid skipping the on-premises AD configuration part.
- Force Local AD Connection:
- If the wizard is skipping the local AD configuration, you might need to manually configure the local AD connection. This can be done by accessing the agent configuration settings and ensuring that the local AD connection is properly set up.
- Check for Updates:
- Ensure that you are using the latest version of the Cloud Sync provisioning agent. Sometimes, updates can resolve issues with the configuration process.