Forum Discussion
Disable "Windows Hello"
users signing on with a PIN are blocked from accessing local SMB shares like on NAS devices with simple username/password logins
until MS fix this problem, Windows Hello has to be disabled if you use local file storage in this way (we use a NAS for backing up local systems)
James King This is definitely still happening. Any network drive will not be able to be accessed if using Windows Hello. It will say "A specified logon session does not exist. It may have already been terminated."
* I have tried just about everything on the the forums regarding Groupedit, Advanced Network Permissions & Settings to no avail.
I run IT for office with 10+ users accessing a server.
- Jeff_SchwisowJul 07, 2020Copper Contributor
RyanRoe I feel your pain! I have exactly the same issue. I've tried everything I can think of and I can find on the interwebs including multiple points in the network connection chain...with two separate computers (one a laptop and one a desktop). I had the network all talking nicely to each other as well as the NAS drive for awhile but then I made the mistake of a WIndows 10 update. Still trying to recover...
As an aside to previous comments on the subject, Synology (one of the two main NAS drive manufacturers) told me via a technical support enquiry that they do not support Windows Hello installations. I generated this enquiry while trying to attach a brand new DiskStation NAS (26 June 2020) to my network.
I told you I've tried every point in the network connectivity chain...
- Geoffjk1160Jul 19, 2020Copper Contributor
Not sure if you guys have tried this one, but this seems to have done the trick in one of my customers environments (we're doing a bulk enrollment for these devices into Intune, so I've included this as part of the the provisioning package).
Reg add HKLM\SOFTWARE\Policies\Microsoft\PassportForWork /v Enabled /t REG_DWORD /d 0 /f- mbilalkhaanNov 10, 2020Copper Contributor
Geoffjk1160 Can you please give me more information on how you made this part of provsioning package? are you using intune script? Thanks