Forum Discussion

agrib's avatar
agrib
Copper Contributor
Sep 24, 2024
Solved

Cannot create Microsft account using my GitHub account

I'm trying to create an AzureDevOps account using my GitHub,

- Successfully, logged in with my GitHub (OIDC), my yahoo email fetched

- Bot test passed

- "Creation of a Microsoft account using my yahoo email and GitHub creds" accepted

 

Then nothing ! Empty page with title 'Creation an account', my email and a back button

I tried multiple times !
I tried with incognito Window (Chrome, Edge), same issue !
I've an issue in the network related to : ERROR: The request could not be satisfied (arkoselabs.com)

  • The solution was... to refresh the page even if new form submit will be triggered !

6 Replies

  • agrib's avatar
    agrib
    Copper Contributor
    The solution was... to refresh the page even if new form submit will be triggered !
  • agrib 

    The error message you provided suggests that there's a network-related issue.

     

    First, try disabling any browser extensions that might be interfering. Next, clear your browser's cache and cookies to start fresh. Next Turn off ad blockers or security extensions that may interfere.

     

    I hope this helps, and you're able to create your Azure DevOps account successfully!

      • balasubramanim's avatar
        balasubramanim
        Iron Contributor

        agrib 
        It looks like the 403 error is blocking your request to Arkose Labs. Here are a few things you can try

        1. Switch Network or Disable VPN: Sometimes network routing can cause this issue. Try switching to a different network or turning off any VPN you're using.

        2. Check Your Browser's Console for Errors:

          • Press F12 to open the developer tools (or right-click and select "Inspect").
          • Go to the Console tab and look for any errors related to the Azure DevOps sign-up process.

            If the issue still persists, requesting you to reach out to Microsoft, Arkose Labs, or GitHub support for further assistance.

Resources