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Swarup_Roy's avatar
Swarup_Roy
Copper Contributor
Oct 06, 2020

Azure User Provisioning , has anybody got the user's manager data synced to servicenow?

Has anybody got the Azure user provisioning (API base, not LDAP) working with the manager information sync, if yes then how did you manage to synch the manager data.

Azure tracks the manager information like "CN=lastname\, firstname,OU=CORP,OU=People,DC=somedomain,DC=domain2" and sends null/blank value to the manager field during a AD Sync.

It would be really great if anybody could shed some ideas around it or a workaround for it?

  • Mwoehrle's avatar
    Mwoehrle
    Brass Contributor
    Oct 12, 2020

    Swarup_Roy Do you know if the attributes were mapped correctly in your Azure Portal? Like my example below

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