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westgreen's avatar
westgreen
Copper Contributor
Oct 17, 2024

Azure Services Disabled - No Response from Support

Hello Microsoft Azure Community, I’m seeking help with a critical issue regarding my Azure and Microsoft 365 accounts. All my services have been disabled, and I am unable to access any of them. Desp...
balasubramanim's avatar
balasubramanim
Iron Contributor
Oct 21, 2024

westgreen 

 

Here's are the approaches you can try to resolve the issue with Azure:

  1. You can also post in the Azure community forums for attention.

  2. Contact Regional Support: If the U.S. support isn’t responding, try contacting Microsoft Support in Jamaica (since your card is registered there).

  3. Explain the VPN Use: Make sure to clarify that you used a VPN during registration, which might have caused the issue.

  4. Try the Microsoft 365 Admin Center: Log into the Microsoft 365 Admin Center to check if you can access support there.

  5. Visit Local Microsoft Offices: Consider visiting a local Microsoft office in the U.S. or Jamaica to get faster help.

  6. Follow Up Regularly: Keep following up with support and include your ticket number to ensure they know it’s urgent.

These steps should help you get the issue resolved faster.

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