Forum Discussion
henry_coding101
Jan 24, 2025Copper Contributor
Azure OpenAI Content Filter Result is always content_filter_error
I'm exploring blocklists as a solution for OpenAI not detecting sensitive words (specifically "wrist-cutting" in my local language (Cantonese) (to be fair not even Chinese AIs know the word) I hav...
ItsBhatti
Jan 25, 2025Iron Contributor
If the Azure OpenAI Content Filter always returns content_filter_error, it indicates that something is preventing the content moderation system from functioning correctly. Here are some possible causes and solutions:
1. Check Service Configuration
- Ensure that the Azure OpenAI service is properly set up and that the content filtering feature is enabled.
- Verify that the content_filter parameter is configured correctly in your API request.
2. Inspect Input Content
- Extremely long or complex inputs can cause the filter to fail. Try testing with simpler content to see if the issue persists.
- Remove special characters, large JSON objects, or unusual formatting that might interfere with the filter.
3. Validate API Version
- Confirm that you're using a supported API version. Incompatibilities with outdated versions can cause errors. Use the latest API version for optimal functionality.
4. Check API Limits
- Ensure you’re not exceeding Azure OpenAI's rate limits or quota. If your service is throttled, the content filter may fail.
5. Verify Regional Availability
- The content filtering system might have region-specific limitations or disruptions. Ensure you're deploying in a supported region for OpenAI content filtering.
6. Review Logs for Errors
- Check your Azure Monitor Logs or the API response for more detailed error messages. These can provide insight into why the filter failed.
7. Retry or Implement Fallback Handling
- Implement retry logic in your application to handle temporary issues. If a content_filter_error persists, consider adding a fallback message to prevent interruptions in the user experience.
8. Contact Microsoft Support
- If none of the above resolves the issue, the error could be due to a backend issue. Open a support ticket with Microsoft Azure and provide detailed logs and request payloads for investigationhttps://systemsaldeo.pl/
Let me know if you'd like detailed guidance on any of these steps!