Forum Discussion
Karthi40
May 12, 2023Copper Contributor
Azure DevOps pipeline Jira integration
We are facing an issue on Azure DevOps pipeline integration with jira cloud. When we enable the "Report deployment status to jira" checkbox by choosing the jira service connection and after clickin...
Joe_Smith_OpsHub
Jan 30, 2025Copper Contributor
Here, you can check with app’s support, as they will better help you with troubleshooting this issue.
In the meantime, here are a couple of things you can try:
- Double-check the Jira service connection permissions in both Azure DevOps and Jira.
- Re-authenticate or re-add the service connection.
- Clear your cache or try a different browser.
If you need a robust integration between ADO and Jira, you may consider enterprise hub sync tool, which ensure reliable sync, handle failures gracefully. You can easily sync work items, build, pipeline, links and their data between ADO and Jira bidirectionally. Also, you can easily configure which fields to sync, plus sync comments, attachments, images, relationships, and history as well.
You can explore OpsHub [An Atlassian Silver Solutions and Microsoft Partner] for Jira and ADO bidirectional sync.
Hope this helps!