Forum Discussion
Azure DevOps Billing SetUp but still not see any information
We have setup billing for Azure DevOps but still there is no subscription there since more than 20 hours
There are a few reasons why you might not see any information about your Azure DevOps billing after setting it up.
Your organization may not be using a paid Azure subscription. Azure DevOps billing is only available for organizations that are using a paid Azure subscription. If your organization is using a free Azure subscription, you will not be able to see any billing information.
You may not have the correct permissions to view billing information. Only users with the "Billing Administrator" role can view billing information for an organization. If you do not have this role, you will not be able to see any billing information.
There may be a delay in the billing information being updated. It can take a few hours for billing information to be updated after it is changed. If you have recently set up billing for your organization, it may take a few hours for the information to appear.
If you are still not able to see any information about your Azure DevOps billing after checking these things, you can contact Microsoft support for help.
Here are some additional things you can try:
Log out and back into Azure DevOps. This can sometimes clear up any temporary issues that may be preventing you from seeing billing information.
Check your email for any messages from Microsoft about Azure DevOps billing. Sometimes Microsoft will send out emails with information about billing changes.
Recheck the permissions for the "Billing Administrator" role. Make sure that the correct users have been assigned this role.
Wait a few hours and try again. As mentioned above, it can take a few hours for billing information to be updated.
Your organization may not be using a paid Azure subscription. Azure DevOps billing is only available for organizations that are using a paid Azure subscription. If your organization is using a free Azure subscription, you will not be able to see any billing information.
You may not have the correct permissions to view billing information. Only users with the "Billing Administrator" role can view billing information for an organization. If you do not have this role, you will not be able to see any billing information.
There may be a delay in the billing information being updated. It can take a few hours for billing information to be updated after it is changed. If you have recently set up billing for your organization, it may take a few hours for the information to appear.
If you are still not able to see any information about your Azure DevOps billing after checking these things, you can contact Microsoft support for help.
Here are some additional things you can try:
Log out and back into Azure DevOps. This can sometimes clear up any temporary issues that may be preventing you from seeing billing information.
Check your email for any messages from Microsoft about Azure DevOps billing. Sometimes Microsoft will send out emails with information about billing changes.
Recheck the permissions for the "Billing Administrator" role. Make sure that the correct users have been assigned this role.
Wait a few hours and try again. As mentioned above, it can take a few hours for billing information to be updated.