Forum Discussion
imranbaksh
May 12, 2023Copper Contributor
Azure DevOps Billing SetUp but still not see any information
We have setup billing for Azure DevOps but still there is no subscription there since more than 20 hours
Trevor_holmes
Jun 06, 2023Copper Contributor
If you have set up Azure DevOps billing but are not seeing any information, there are a few possible reasons and troubleshooting steps you can take:
Verify your permissions: Ensure that you have the necessary permissions to view billing information in Azure DevOps. Make sure you have the appropriate roles assigned, such as Billing Reader or Owner, at the organization or project level.
Check the billing period: Make sure you are looking at the correct billing period. Azure DevOps provides billing information for specific time periods, so ensure that you are viewing the relevant period that you expect to see data for.
Wait for data processing: It can take some time for billing data to be processed and displayed in Azure DevOps. It's possible that there may be a delay between setting up billing and seeing the information. Wait for some time, typically a few hours Visit or a day, and check again.
Check billing configuration: Double-check your billing configuration in Azure DevOps. Ensure that you have set up the correct billing account and associated it with your organization or project. Make sure the billing account is active and properly linked to Azure DevOps.
Contact Azure support: If you have followed the above steps and still cannot see any billing information, it may be helpful to reach out to Azure support for further assistance. They can help troubleshoot any specific issues with your billing setup.
Remember that Azure DevOps billing information is specific to the services and usage associated with your organization or project. If you have recently set up Azure DevOps or made changes to your billing configuration, it may take some time for the data to appear.
Verify your permissions: Ensure that you have the necessary permissions to view billing information in Azure DevOps. Make sure you have the appropriate roles assigned, such as Billing Reader or Owner, at the organization or project level.
Check the billing period: Make sure you are looking at the correct billing period. Azure DevOps provides billing information for specific time periods, so ensure that you are viewing the relevant period that you expect to see data for.
Wait for data processing: It can take some time for billing data to be processed and displayed in Azure DevOps. It's possible that there may be a delay between setting up billing and seeing the information. Wait for some time, typically a few hours Visit or a day, and check again.
Check billing configuration: Double-check your billing configuration in Azure DevOps. Ensure that you have set up the correct billing account and associated it with your organization or project. Make sure the billing account is active and properly linked to Azure DevOps.
Contact Azure support: If you have followed the above steps and still cannot see any billing information, it may be helpful to reach out to Azure support for further assistance. They can help troubleshoot any specific issues with your billing setup.
Remember that Azure DevOps billing information is specific to the services and usage associated with your organization or project. If you have recently set up Azure DevOps or made changes to your billing configuration, it may take some time for the data to appear.